Elevate your skills.
Grow your practice.
Course Highlights:
©2018 - 2025
Presented by:
Leyla Balakhane & Jennifer Terando
Professional Family Mediator
Attorney-Mediator-Registered Nurse
Body
In proud
collaboration with:
Mode of Delivery: Hybrid (Zoom and In-Person)
Online Sessions (via Zoom):
Dates: Tuesdays and Thursdays
August: 13, 15, 20, 22, 27, 29
September: 3, 5
Time: 6:00 PM - 9:00 PM
Special Extended Online Session:
Date: Saturday, August 17
Time: 9:00 AM - 2:30 PM
In-Person Sessions:
Dates: Monday, September 9
and Tuesday, September 10
Location: Downtown Los Angeles
Time: 9:00 AM - 3:30 PM
Register by May 31st to take advantage of our early bird discount and save on your registration fee!
Register below for your discount.
About Mediation Mastery
Embark on a transformative journey with our 40-hour mediation training, meticulously crafted for the mediator entrepreneur seeking to excel in the field. Participants will learn to master both the art of mediation and strategies to launch a successful mediation practice. Led by esteemed mediators Leyla Balakhane and Jennifer Johnston Terando, R.N., Esq., this course delves deep into the intricacies of mediation, offering a comprehensive understanding of its components.
Recognizing the constraints of human attention spans and dedicated to making this an enjoyable and educational experience, Leyla and Jennifer have designed a highly interactive training series. This program will feature dynamic teachings by Leyla and Jennifer, eight renowned guest speakers, intensive workshops on civil and divorce cases, as well as a Running Your Practice Bootcamp and a Marketing Bootcamp. Participants will actively apply their newfound skills in real-time scenarios, fostering a dynamic learning environment.
Beyond the training, Leyla and Jennifer will extend their support through post-training coffee chats, offering ongoing guidance and mentorship. Presented in collaboration with Alternative Resolution Centers, this immersive experience promises unparalleled growth and networking opportunities for mediators.
Teaching
Assistant Professor, Salguerro University.
Therapeutic Art Coach, Whelton Wellness Center.
Private Art Tutor.
Client Work
ABOUT LEYLA
Leyla Balakhane, a skilled mediator in divorce and family matters, shows true excellence and care in resolving conflicts. Her wide experience as a leader, mentor, and educator has led her to devote her career to promoting empathy and understanding in family matters. She is deeply committed to ensuring every child can grow up in an environment filled with happiness, safety, and love. Leyla represents the true essence of kindness and dedication, serving as a prime example of making a real impact on society.
As a member of the Board of Directors of the Southern California Mediation Association (SCMA), Leyla has the opportunity to influence the direction of the field, and as the chair of membership with SCMA, she plays a crucial role in shaping the future of mediation. Her dedication and service have been recognized with the prestigious 2023 President’s Award from the Southern California Mediation Association (SCMA), highlighting her significant influence and commitment. Leyla’s expertise and achievements have earned her recognition as a distinguished member of the Los Angeles County Bar Association Arbitration Panel (LACBA), the SCMA, and a Certified Advanced Practitioner of the Academy of Professional Family Mediators (APFM). She also sparks inspiration in her colleagues as the head of the monthly SCMA’s Professional Development Group for Family Law Mediators. With her extensive knowledge and expertise, she generously shares her wisdom and guidance with fellow professionals, elevating their abilities and empowering them to reach new heights. And through her connections, she brings in the most sought-after speakers to impart their knowledge and inspire growth in the field. Leyla plays a pivotal role in shaping the future of family mediation, both locally and globally. As a Board of Directors for the Academy of Professional Family Mediators, she brings her extensive knowledge and experience to the forefront, tirelessly working to refine and elevate family mediation practices. Globally, Leyla works with the Academy of Professional Family Mediators State, National, and International Mediation Associations committee. This role puts her at the core of worldwide efforts, where she collaborates with leading mediation experts globally. Her work is crucial in promoting their goals, sharing a common vision, and greatly advancing the practice of mediation worldwide.
At Edmund D. Edelman Children’s Court, she mentors other mediators, helping them navigate complex situations that affect children. Leyla empowers her clients, working with each family to discover options that fit their unique needs, thereby enabling them to have a say in shaping their future.
Leyla's ability to mediate is deeply rooted in empathy and understanding, which allows her to uncover the core of each dispute and reduce the stress and tension common in separations. Her collaborative method motivates families to work towards mending relationships, fostering positive dialogue, and making choices that serve their children's best interests.
ABOUT JENNIFER
Jennifer Terando, registered nurse, attorney and mediator, Jennifer has gone through extensive mediation training, including through the Los Angeles County Bar Association, Mediating the Litigated Case at the Straus Institute, The Southern California Mediation Association, and Early Dispute Resolution Training through the American Arbitration Association. Jennifer serves as a mediator with a focus on cases, involving medical and health law issues. In addition to providing private mediation services, Jennifer is a panel member of the following panels: The Los Angeles Superior Court Mediation Referral Panel, The Mediation Center of Los Angeles, The American Health Law Dispute Resolution Center, and provides volunteer mediation services to the Los Angeles Superior Court through the Center for Conflict Resolution. Jennifer is the immediate Past President of The Southern California Mediation Association.
You can learn more about Jennifer through www.YourRNAttorney.com.
Featuring Eight Distingushed guest speakers
Lori Dobrin, Esq.
BBill Eddy, LCSW, Esq
Sylvia Garibaldi, CEO
Sid Kanazawa, Esq.
Anthony Khoury, Esq
Matthew Khorsandi
Chip Rose
Jack Schaedel, Esq.
About our Guest Speakers
Lori Dobrin is a 38-year litigator recognized for her preparation, authenticity, empathetic demeanor and knack for building rapport and trustworthiness. After years of being a daily fixture at the Ventura County Courthouse through her court appearance work, she was asked to assist as a settlement officer and that is when she discovered her passion of facilitating resolution through the mediation process. Her completion of the intensive "Mediating the Litigated Case" offered by Pepperdine’s Straus Institute for Dispute Resolution was transformative and she continues to hone her craft, with training, education and leadership roles within various ADR organizations such as the SCMA .
Her combination of positivity, patience with perseverance has successfully helped and empowered participants to achieve certainty of outcome and closure to their disputes. Lori mediates civil litigation as well as pre-litigation disputes in the areas of personal injury, real estate, landlord/tenant, business disputes, medical malpractice, subrogation, and ADA cases.
Lori currently serves as a neutral with ARC Alternative Resolution Centers, is a panel mediator with the Mediation Center of Los Angeles and is on the County of Santa Barbara’s Court-approved list of preferred mediators. Aside from her commercial mediation practice, she volunteers as a panel mediator for the US District Court, and as a Settlement Officer for the Superior Courts of Los Angeles, Santa Barbara and Ventura.
When not mediating, Lori enjoys spending time with her family, friends and enjoys being creative in the kitchen.
Bill Eddy is a family mediator, lawyer and therapist, and the Chief Innovation Office of the High Conflict Institute based in San Diego, California. He has provided training to mediators, lawyers, judges, mental health professionals and others on the subject of managing high-conflict personalities in over 35 states, 9 provinces in Canada, and twelve other countries.
As a lawyer, Mr. Eddy was a Certified Family Law Specialist (CFLS) in California for 15 years, where he represented clients in family court. Prior to that, he provided psychotherapy for 12 years to children and families in psychiatric hospitals and outpatient clinics as a Licensed Clinical Social Worker (LCSW). Throughout his forty-year career he has provided divorce mediation services, including the past 15 years as the Senior Family Mediator at the National Conflict Resolution Center in San Diego, California.
Mr. Eddy is the author of several books, including:
He has a continuing education course for Mental Health professionals titled “It’s All Your Fault!”: Working with High Conflict Personalities. He has a Psychology Today blog about high-conflict personality disorders with over 6 million views. He has a podcast titled “It’s All Your Fault” which he does weekly with Megan Hunter.
He taught Negotiation and Mediation at the University of San Diego School of Law for six years. He has served on the part-time faculty of the National Judicial College in the United States and has provided several trainings for judges in Canada for the National Judicial Institute. He is currently on the part-time faculty at the Straus Institute of Dispute Resolution at Pepperdine University School of Law teaching Psychology of Conflict Communication each year. He teaches once a year on Advanced Communication Skills as Conjoint Associate Professor at Newcastle Law School in Newcastle, Australia.
He is the developer of the New Ways for Families® method for potentially high-conflict families, which is being implemented in several family court systems in the United States and Canada, as well as an online co-parenting course (Parenting Without Conflict by New Ways for Families). He is also the developer of the New Ways for Mediation® method, which emphasizes more structure by the mediator and simple negotiation skills for the parties.
He obtained his JD law degree in 1992 from the University of San Diego, a Master of Social Work degree in 1981 from San Diego State University, and a Bachelors degree in Psychology in 1970 from Case Western Reserve University. His website is: www.HighConflictInstitute.com.
Sylvia Garibaldi, CEO and Founder of SG and Associates, is not just a marketing strategist, trainer, and speaker, but also the driving force behind the Serve First, Sell Later Marketing podcast, tailored exclusively for legal and financial professionals.
With a vast global audience, Sylvia's podcast has become a cornerstone in the industry, offering invaluable insights and strategies to help professionals reach new heights of success.
With a track record of transforming hundreds of legal, mediation, financial, divorce, and collaborative professionals into industry leaders, Sylvia's expertise in result-oriented marketing strategies is unmatched.
Her team at SG and Associates specialize in providing tailored online marketing, coaching, training and done-for-you digital marketing solutions, guiding clients to create thriving practices.
A featured expert and speaker at professional associations, conferences and companies worldwide, Sylvia's expertise is sought for her unparalleled talent in demystifying intricate marketing strategies in ways that get professionals motivated and inspired to grow their practices beyond what they imagined possible!
Connect with SG and Associates
Email: sgandassociates@rogers.com
LinkedIn: www.linkedin.com/in/sylviagaribaldi/
Instagram: www.instagram.com/sylvia.sgandassociates/
Facebook: www.facebook.com/sgandassociates1/
Website: www.sgandassociates.ca/
Podcast: https://podcasts.apple.com/us/podcast/serve-first-sell-later-marketing/id1720025844
Sid Kanazawa is a full-time mediator/arbitrator at ARC (Alternative Resolution Centers) who thought he understood mediations. During his 40 years of trial practice, he believed the myths - “if everyone is unhappy, it must be a good settlement,” “in-person is the only way to effectively mediate,” and “mediations should be scheduled just before trial.” After the pandemic forced him to mediate more than 100 cases online, he no longer believes the myths. Using a status conference approach he developed during the pandemic, he now mediates early (sometimes before a lawsuit is filed), often, online, in-person, and world-wide to secure the just, speedy, and inexpensive determination of nearly every action. And everyone now leaves happy.
Anthony Khoury has more than 20 years in the legal industry, culminating most recently, with a position as a Court Commissioner in Kern County where he presided over very diverse calendars, including, preliminary hearings in criminal felony matters, family law, domestic violence restraining orders, civil harassment restraining orders, small claims, limited civil, unlawful detainer, traffic and juvenile traffic, child support/AB1058, and misdemeanor jury trials. During his time on the bench in Kern County, Anthony also created a civil mediation program for limited civil, small claims, unlawful detainer, and civil harassment matters, and he created a voluntary settlement program for family law matters, as well as served as a mandatory settlement conference judge for unlimited civil matters.
Prior to taking the bench, Anthony ran a successful law practice for over a decade, specializing in civil, business, and employment law litigation. During that time, he represented both plaintiffs and defendants, and participated in dozens of mediations. Despite his extensive experience as a trial attorney, Anthony’s reputation was that of a staunch, but pragmatic, advocate--often receiving praise from colleagues, opposing attorneys, and judicial officers alike, for his exemplary ethical conduct, courteous and affable demeanor, and his ability to get cases settled.
PRACTICE AREAS
Conflict Resolution
EDUCATION & TRAINING
Matthew Khorsandi is the go-to SEO expert and the visionary founder behind GLP Marketing. He has a proven track record of helping law firms, businesses, and digital agencies achieve significant growth. Many law firms struggle with SEO because they either waste resources or are hesitant to invest due to unclear benefits.
Matthew has demonstrated his prowess in the field with remarkable results. For instance, in just the first 12 months of working with Onyx Law Group, he helped boost their organic traffic from 3,299 to 15,835 visitors per month. His approach combines the power of social media, SEO, and content marketing to build a robust online presence that not only attracts leads but also drives conversions.
He is passionate about scaling companies from seven to eight figures, transforming their digital strategies, and ensuring they achieve peak performance online.
Chip Rose, as a practicing attorney and Certified Specialist in Family Law, Chip became aware of the mediation model for dispute resolution and incorporated it into his professional practice. In the years that followed, he became committed to offering clients an alternative to the damage inflicted by the traditional approach of litigation and the use of the court system. Chip now brings his experience and skills to Bend, Oregon while still helping CA clients through video-conferencing, text, and email consultations.
In the early 90's, Chip phased out the litigation part of his practice and Chip's professional work is now limited to providing client-empowered dispute resolution services through the mediation and collaborative practice processes.
Chip developed his mediation skills over the last forty years by focusing on the needs of clients and developing process structures that facilitate their discovery of pathways that lead to agreement and resolution. He is a nationally recognized expert in the field. The goals of his process are:
With this approach, Chip has assisted over 3000 couples to reach their most mutually beneficial settlements in a process in which:
Chip is the author of Collaborative Family Law Practice and authored The Creative Solution column in the quarterly publication of the Academy of Professional Family Mediators. Chip authored the chapter on Mediating Financial Issues in the 2004 publication Divorce and Family Mediation. Chip is currently President and Founding Board Member of the Academy of Professional Mediators (APFM) and a former Board Member of the Academy of Family Mediators and the International Association of Collaborative Professionals (IACP). He is the first recipient of the Eureka Award from the state organization CP Cal for his pioneering contributions to the development of the Collaborative Practice movement and he received the Lifetime Achievement Award from the New York Council on Divorce Mediation in 2013. He has been teaching legal, mental health and financial professionals dispute resolution theory and technique since 1993 across the United States, in Canada and Europe.
Jack Schaeldel has devoted his 27-year career to practicing employment law and mediating employment law disputes across Los Angeles, during which he has mastered the knowledge and mediation skills needed to create the most satisfying employment law solutions.
From 1995 - 2004, Jack worked for leading employment law firms, learning the ins and outs of advising and representing employers. In 2004, Jack founded his own firm to represent and advise both employees and employers in high-stakes litigation, while also mediating cases through the LA Superior Court. In 2012, Jack founded, chaired, and evolved the Labor & Employment Section of the Pasadena Bar Association. From 2015 to 2022, Jack advised employers on compliance and represented them in litigation and arbitration, which often ended in mediated resolution. Today, Jack is focused exclusively on mediation and arbitration.
Jack’s extensive experience on both sides of “the v.”, his training and experience as a neutral, and his history as a small business owner ideally situate him to understand and empathize with every participant in mediation and to be a genuinely fair and impartial arbitrator.
ORGANIZATIONS & ACHIEVEMENTS
o Founder and Original Chairman, Labor & Employment Section
o Executive Committee, Labor & Employment Section; MCLE Dinner Committee
o Commissioner, Public Works & Traffic Commissioner
o Former Board Member and Counsel
o Former Board Member and President
PRACTICE AREAS
Employment matters including individual wrongful termination claims, sexual harassment of former or current employees, RIF’s, class or PAGA representative actions, or workforce mergers.
CONFLICT RESOLUTION EXPERIENCE
Jack’s lifelong passion for conflict resolution began as a teenager when he volunteered at a community mediation center in New York. Secondly, he received firsthand training from his father, a prominent negotiator for a teachers union on Long Island. From his passion grew a need for more sustainable and tangible training, which led him to receive a certificate from Pepperdine University’s Straus Institute for Dispute Resolution. Jack is now fully committed to mediation and arbitration. He understands that in order for a case to be resolved, mutual endurance, discipline, focus, and perseverance are necessary to lead parties in the right direction.
EDUCATION & TRAINING
University of California, Los Angeles School of Law J.D., 1995
Cornell University School of Industrial and Labor Relations B.S., 1992 Dean’s List (4 years)
Certificate of Mediating the Litigated Case, Pepperdine University, Straus Institute
Honors and Recognitions
Los Angeles Metro Hispanic Chamber of Commerce, “Business Attorney of the Year” (2013)
Pasadena Magazine, “Top Lawyers” (2010-2020)
Register for
Mediation
Mastery
Registration Cost:
$2,195.00
Early Bird Pricing:
$1,895.00
Ends May 31
SCMA/APFM Members
$1,895.00
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